Terms of Service

Effective Date: May 8, 2026  |  Last Updated: May 8, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pequod's Pizza ("Company," "we," "us," or "our"), the operator of the website located at pequodspizza-food.rest (the "Website") and the provider of food-related services described herein.

By accessing or using our Website, placing an order, creating an account, or engaging with any of our services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy, which is incorporated herein by reference. Your continued use of the Website following the posting of any changes constitutes your acceptance of such changes.

If you are using this Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and the terms "you" and "your" shall refer to that entity. If you do not have such authority, you must not use the Website on behalf of that entity.

You must be at least 18 years of age, or the age of majority in your jurisdiction, to use our Website and services. By using this Website, you represent that you meet this age requirement. We do not knowingly collect personal information from individuals under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA).

2. Description of Services

Pequod's Pizza operates a food service business offering the following products and services through our Website and physical location(s):

• Online Food Ordering: Customers may browse our menu, customize food items, and place orders for pickup or delivery directly through our Website.
• Menu Information: We provide detailed information about our food offerings, including ingredient lists, pricing, and availability.
• Catering Services: We may offer catering options for corporate events, private parties, and other gatherings.
• Promotional Offers & Loyalty Programs: From time to time, we may offer discount codes, promotional pricing, and loyalty reward programs to eligible customers.
• Customer Support: We provide customer service via email at [email protected] to address inquiries, complaints, and order-related issues.
• Content and Information: General content, news, updates, and information related to Pequod's Pizza and our food offerings.

We reserve the right to modify, suspend, discontinue, or expand any aspect of our services at any time, with or without notice to you. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services. Menu items, pricing, availability, and hours of operation are subject to change without prior notice.

Our services are intended for personal, non-commercial use only unless you have entered into a separate written commercial agreement with us. Any use of the Website or services for unauthorized commercial purposes is strictly prohibited.

3. User Obligations and Prohibited Activities

3.1 User Obligations

By using our Website and services, you agree to:

• Provide accurate, current, and complete information when placing orders, creating accounts, or communicating with us.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use of your account.
• Use our Website and services only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations.
• Comply with all instructions, guidelines, and policies published on our Website.
• Pay for all orders placed through our Website in a timely and complete manner.
• Treat our staff, delivery personnel, and other users with respect and courtesy.
• Ensure that any address information you provide for delivery is accurate and accessible.

3.2 Prohibited Activities

You agree that you will not engage in any of the following prohibited activities:

• Using our Website or services for any unlawful, fraudulent, or deceptive purpose.
• Placing fraudulent or fictitious orders, including providing false payment information or false delivery addresses.
• Attempting to gain unauthorized access to our systems, servers, databases, or any connected networks.
• Using automated scripts, bots, crawlers, scrapers, or similar technologies to access, collect, or extract data from our Website without our express written consent.
• Introducing viruses, malware, Trojans, spyware, or any other malicious code that could disrupt, damage, or impair the functionality of our Website or services.
• Engaging in any conduct that interferes with or disrupts the integrity or performance of our Website, servers, or networks.
• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of our Website or content for commercial purposes without prior written authorization.
• Posting, transmitting, or distributing any content that is defamatory, obscene, offensive, harassing, threatening, discriminatory, or otherwise objectionable.
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity.
• Attempting to reverse engineer, decompile, disassemble, or otherwise derive the source code of any software used in connection with our Website.
• Circumventing or bypassing any security measures, access controls, or technological protections on our Website.
• Collecting or harvesting personal information of other users from our Website without their consent.
• Using our services to send unsolicited communications, spam, or commercial messages.
• Violating any applicable federal, state, or local laws, regulations, or ordinances in connection with your use of our Website or services.

We reserve the right, in our sole discretion, to investigate and take appropriate legal and/or technical action against anyone who violates these provisions, including without limitation, suspending or terminating your account, reporting violations to law enforcement authorities, and seeking civil or criminal remedies to the fullest extent permitted by law.

4. Intellectual Property Rights

All content published and made available on our Website, including but not limited to text, graphics, logos, photographs, images, illustrations, audio clips, video clips, digital downloads, data compilations, software, and the overall design, layout, and look and feel of the Website (collectively, "Content"), are the exclusive property of Pequod's Pizza or its licensors and are protected under United States and international copyright, trademark, trade dress, patent, and other intellectual property laws.

The Pequod's Pizza name, logo, and all related trademarks, service marks, product names, and trade dress are the exclusive property of Pequod's Pizza and may not be used without prior written permission. Other trademarks, product names, and company names or logos referenced on our Website are the property of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Website solely for your personal, non-commercial purposes. This license does not include the right to:

• Modify, adapt, translate, or create derivative works based on any Content.
• Copy, reproduce, republish, upload, post, transmit, or distribute any Content in any form or medium.
• Rent, lease, loan, sell, or sublicense access to the Website or any Content.
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices on the Website or Content.

Any unauthorized use of our intellectual property may constitute a violation of the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and other applicable laws, and may result in legal action. If you believe that your intellectual property rights have been infringed upon through our Website, please contact us at [email protected].

5. Ordering, Payment, and Refund Terms

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase the selected food items at the stated price. Orders are subject to our acceptance, which is confirmed upon our sending of an order confirmation to you via email or on-screen notification. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be fraudulent, placed in error, or where items are out of stock or unavailable.

5.2 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to applicable sales tax as required by federal, state, and local law. Prices are subject to change without prior notice. Any promotional pricing or discount codes are valid only during the specified promotional period and subject to the terms of the applicable promotion. We are not responsible for pricing errors due to typographical mistakes, and we reserve the right to correct such errors and cancel orders placed at incorrect prices, with prompt notification to you.

5.3 Payment

We accept payment via major credit cards, debit cards, and other payment methods as displayed on our Website at the time of checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total order amount, including applicable taxes and delivery fees. Payment is processed through secure third-party payment processors. We do not store full payment card data on our systems.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed. If there is an issue with your order — such as missing items, incorrect items, or quality concerns — please contact us at [email protected] within 24 hours of receiving your order. Refunds or credits will be issued at our sole discretion on a case-by-case basis. Cancellations may be requested prior to the commencement of food preparation. Once preparation has begun, cancellations may not be possible.

5.5 Delivery

Delivery availability, areas, fees, and estimated times are displayed during the ordering process. Delivery estimates are not guaranteed and may be affected by factors outside our control, including traffic, weather conditions, and high order volumes. We are not liable for delays in delivery that are beyond our reasonable control.

6. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
• WARRANTIES THAT THE RESULTS OBTAINED FROM THE USE OF THE WEBSITE WILL BE ACCURATE OR RELIABLE.
• WARRANTIES REGARDING THE QUALITY, ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT ON THE WEBSITE.
• WARRANTIES THAT DEFECTS IN THE WEBSITE WILL BE CORRECTED.

We do not warrant that our Website is free of viruses or other harmful components. While we take reasonable precautions to ensure food safety, we cannot guarantee that any food product is free from all allergens, as cross-contamination may occur during preparation. Customers with known food allergies or dietary restrictions are strongly encouraged to contact us directly before placing an order to discuss their specific needs.

Any reliance you place on information provided on our Website is strictly at your own risk. We are not responsible for the accuracy, completeness, or usefulness of any information on third-party websites linked from our Website.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PEQUOD'S PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities.
• Loss of data or information.
• Loss of goodwill or reputation.
• Business interruption or downtime.
• Personal injury or property damage arising from your use of or inability to use our Website or services.
• Unauthorized access to or alteration of your transmissions or data.
• Any other matter relating to your use of our Website or services.

THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTORY CLAIMS, OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

IN ANY CASE, OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR WEBSITE AND SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. Nothing in these Terms limits our liability for fraud, fraudulent misrepresentation, death, or personal injury caused by our gross negligence.

8. Indemnification

You agree to defend, indemnify, and hold harmless Pequod's Pizza, and its respective officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service or any applicable law or regulation.
• Your use of the Website or services in any manner not expressly permitted by these Terms.
• Your violation of any third party's rights, including intellectual property rights, privacy rights, or publicity rights.
• Any content you submit, post, transmit, or otherwise make available through our Website.
• Any misrepresentation made by you in connection with your use of our Website or services.
• Any dispute or issue between you and a third party.

We reserve the right, at our own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense of such claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

9. Third-Party Links and Services

Our Website may contain links to third-party websites, services, platforms, or applications that are not owned or controlled by Pequod's Pizza. These links are provided solely for your convenience and informational purposes. We have no control over the content, policies, or practices of any third-party website and assume no responsibility for them. We do not endorse, recommend, or make any representations about the accuracy or reliability of any content found on third-party websites.

Your use of any third-party website is governed by the terms and conditions and privacy policy of that website. We strongly encourage you to review the terms and privacy policies of any third-party websites you visit. We are not responsible for any damages or losses caused by your use of third-party websites or services.

10. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, store, and disclose personal information. We comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents, the Federal Trade Commission Act (FTC Act) for general consumer protection, and other applicable federal and state privacy statutes.

By using our Website and services, you consent to the collection and use of your personal information as described in our Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at [email protected].

11. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pequod's Pizza operates, without regard to its conflict of law principles.

You agree that any legal action or proceeding relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, and you hereby consent to the personal jurisdiction and venue of such courts. You waive any objection to the laying of venue of any such action or proceeding in such courts.

To the extent that our services are accessed by users in other states or jurisdictions, we make no representation that our Website or services are appropriate for use in those locations, or that they comply with the laws of those jurisdictions. Users who choose to access our Website from outside the United States do so on their own initiative and are responsible for compliance with local laws.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact us at [email protected] and provide a written description of the dispute, the relief sought, and your contact information. We agree to attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If we are unable to resolve the dispute within this period, either party may proceed to formal dispute resolution as set forth below.

12.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ANY AND ALL DISPUTES, CONTROVERSIES, OR CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, OR THE USE OF OUR WEBSITE OR SERVICES, SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS CONSUMER ARBITRATION RULES, WHICH ARE INCORPORATED HEREIN BY REFERENCE.

The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The prevailing party may seek recovery of attorneys' fees and costs from the arbitrator to the extent permitted by applicable law. You and Pequod's Pizza agree that any arbitration shall be conducted in your individual capacity only and not as a class action or other representative action.

12.3 Class Action Waiver

YOU AND PEQUOD'S PIZZA EACH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CLASS ARBITRATION, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Further, unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

12.4 Exceptions

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property rights, prevent unauthorized use of confidential information, or address imminent harm, pending the outcome of arbitration. Nothing in this section shall limit our right to seek injunctive relief in a court of law to prevent irreparable harm.

13. Term and Termination

These Terms of Service are effective as of the date you first access or use our Website and shall remain in full force and effect for as long as you continue to use the Website or services, unless earlier terminated in accordance with this section.

We reserve the right, in our sole discretion, to terminate or suspend your access to the Website and services, without notice and without liability to you, for any reason, including:

• Violation of these Terms of Service or any applicable law or regulation.
• Suspected fraudulent, abusive, or illegal activity.
• Extended periods of inactivity on your account.
• Our decision to discontinue offering the Website or services, in whole or in part.

You may terminate your use of our Website at any time by ceasing to access the Website and, if applicable, deleting your account. Upon termination, your right to use our Website and services will immediately cease.

All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to, provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.

14. Changes to Terms of Service

We reserve the right to update, modify, revise, or replace these Terms of Service at any time at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our Website.

It is your responsibility to review these Terms periodically for any changes. Your continued use of our Website or services following the posting of revised Terms constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using our Website and services.

We encourage you to bookmark this page and check it regularly to stay informed about any updates. Material changes will be communicated in a manner consistent with the significance of the change.

15. Severability

If any provision of these Terms of Service is found to be invalid, illegal, unenforceable, or void by a court of competent jurisdiction or arbitrator, the invalidity or unenforceability of such provision shall not affect the validity or enforceability of the remaining provisions of these Terms. The parties agree that the court or arbitrator shall have the authority to modify such provision to the minimum extent necessary to make it enforceable, while preserving the original intent of the parties as closely as possible. The remaining provisions of these Terms shall continue in full force and effect.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published on our Website, constitute the entire agreement between you and Pequod's Pizza with respect to your use of the Website and services, and supersede all prior and contemporaneous agreements, understandings, negotiations, representations, and warranties, whether written or oral, relating to the subject matter hereof.

No waiver of any term or provision of these Terms shall be deemed a further or continuing waiver of such term or any other term, and any failure by us to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

17. Force Majeure

Pequod's Pizza shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure results from causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, public health emergencies, government regulations or orders, war, terrorism, civil unrest, fire, flood, labor disputes, power outages, or internet or telecommunications failures. In such circumstances, we will use reasonable efforts to minimize the impact on our services and provide notice to affected customers where reasonably practicable.

18. Accessibility

We are committed to making our Website accessible to individuals with disabilities and strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 and applicable provisions of the Americans with Disabilities Act (ADA). If you encounter any accessibility barriers on our Website or require assistance accessing our services, please contact us at [email protected] and we will do our best to provide reasonable accommodations.

19. Electronic Communications

By using our Website or communicating with us via email or other electronic means, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any electronic signature provided by you constitutes a valid, binding signature for all purposes under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.) and applicable state laws.

20. Compliance with Laws

You agree to use our Website and services in compliance with all applicable laws, regulations, and ordinances, including but not limited to laws related to consumer protection, food safety, privacy, and data security. The use of our Website in violation of export control laws or economic sanctions programs administered by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC) is strictly prohibited. You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country.

21. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, wish to report a violation, or need assistance with our services, please contact us using the information below: